Privacy Policy

We collect information you provide directly to us, such as when you request a repair service, contact us, or interact with our website.

This may include:

• Contact information (name, phone number, email address)
• TV model and repair details
• Service address and location information
• Payment information for completed services

We use the information we collect to:

• Provide and deliver repair services
• Process payments and send invoices
• Communicate with you about your service requests
• Send you promotional communications (with your consent)
• Maintain and improve our services

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Insurance companies for claim processing (with your consent)

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include:

• Secure data storage and encryption
• Regular security assessments
• Limited access to personal information
• Staff training on data protection

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: support@cybertechtv.co.za
• Phone: 0602636930
• WhatsApp: 0602636930